Resorts & units
Model each property and unit identifiers your team already uses. Attach notes and context per unit for handovers.
Stop juggling spreadsheets.
Start running your resort.
One portal for units, owners, occupancy, housekeeping, maintenance, and professional invoicing — with card payments and bank transfers your finance team controls.
Free 30-day trial · No credit card required · All features included
Dashboard overview
12
Resorts
48 units
156
Clients
8
Active stays
23
Open jobs
5
Servicing due
7
Unpaid invoices
Upcoming arrivals
| Owner | Unit | Arrives |
|---|---|---|
| Sarah Mitchell | A-12 | 14 Apr |
| James Cooper | B-03 | 15 Apr |
| Leah Nguyen | C-07 | 17 Apr |
Open jobs
| Title | Priority | Status |
|---|---|---|
| A/C unit B-03 | High | Open |
| Pool pump check | Normal | Scheduled |
| Lock repair D-11 | Urgent | In progress |
Everything your team needs
Core modules work together: clients and units feed occupancy and servicing; invoices reference who owes what; permissions control who sees and edits each layer.
Clients & owners
Track owners and tenants with email, phone, and optional marketing opt-in — linked to resorts and units.
Occupancy allocations
Record who holds a window on a unit. The system warns you when new allocations overlap existing ones.
Servicing & housekeeping
Schedule tasks by unit with time windows, status, assignees, and simple checklists your crew can tick through.
Maintenance jobs
Log reactive work with priority, category, and assignment. Recurring series let you materialize planned jobs on a cadence.
Invoicing & payments
Draft invoices with line items, generate PDFs, email owners with a secure pay link. Connect your own Stripe account for card checkout.
Bank transfer instructions
Publish the reference text and account details you want on invoice emails and the pay page — alongside card checkout when enabled.
Roles & permissions
Administrators start with full access; you refine groups for finance, ops, or read-only visibility. Switch orgs from one login.
How it works
From signup to first invoice in three straightforward steps.
-
Create your organization
Register, name your company, and start a free trial with admin access ready.
-
Add your properties & people
Set up resorts, units, and clients. Layer occupancy and work queues as your data grows.
-
Invoice with confidence
Issue invoices, send branded emails, let owners pay by card or follow your bank instructions.
Simple, transparent pricing
$3
Per room / month — all features
0
Hidden fees or per-user charges
1
Platform for ops, billing & payments
Built for teams at every stage
If you operate pooled or rotating use of real accommodation, you're in the right place.
Strata & body corporate managers
Timeshare & vacation clubs
Boutique multi-unit resorts
Property managers with owner levies
On-site ops & housekeeping leads
Security & control
Platform subscription is billed through Stripe so upgrades, renewals, and webhooks stay standard. Owner-facing card payments use your Stripe keys (stored encrypted); money flows according to your merchant setup, not ours.
- Team login with organization context and optional multi-org switching
- Encrypted storage for connected payment credentials
- HMAC-signed invoice pay links with expiry
- Professional PDFs and customer-facing emails consistent with your organization's branding
Frequently asked questions
Straight answers about how ResortStrata fits typical resort operations.
Is ResortStrata a property management system (PMS) for nightly bookings?
It's built around ownership-style occupancy, servicing, maintenance, and owner billing — not a full OTA-style PMS. Many teams pair it with a booking tool or use it as the system of record for units and levies.
Can we use our own Stripe account for owner invoices?
Yes. You add your publishable key and encrypted secret keys in payment settings; checkout sessions and webhooks run against your Stripe account so settlements and statements stay yours.
What happens after the trial?
You pick a paid plan and complete checkout in the app; your ResortStrata subscription is processed through Stripe. While a subscription isn't active (for example after a trial ends), portal access is limited until billing is in good standing.
Do you support multiple resorts under one bill?
Yes. An organization can contain many resorts, each with its own units, jobs, and allocations. Staff belong to the org and see what their permission groups allow.
Where is data hosted?
Your organization's data lives in ResortStrata's managed cloud — we operate the application, database, and security updates. You access everything over HTTPS; invoice email and platform notifications are sent from our service. For owner card payments, you connect your own Stripe account so charges and payouts remain on your merchant record.
Ready to simplify resort operations?
Start a trial, invite your team, and model your first property in minutes.
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